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Privacy Policy for Demokrito

Last updated: August 11, 2025

SRI SIVANANDA DEMOKRITO MARKET INSIGHTS SERVICES PRIVATE LIMITED (CIN U62090AP2024PTC117044), headquartered at B-5101, Aparna Amaravati One, Mangalagiri, Kunchanapalle, Tadepalle, Guntur – 522501, Andhra Pradesh (“the Company,” “we,” “our,” “us”), operates under the brand name Demokrito.

We provide multiple platforms and AI-powered tools — including Ad96 CMS Player, Demokrito TMS, Survey XML AI Model, Data Validation AI Model, and future AI-driven products.

We are committed to protecting the privacy of our users and ensuring responsible data use. This Privacy Policy explains how we collect, use, and safeguard your information across all our services.

  1. Scope & Applicability

This Policy applies to all platforms, services, websites, and applications offered by Demokrito.

By using any of our services, you agree to the terms outlined here.

Some platforms (e.g., Ad96 CMS Player, Survey XML, Data Validation) have specific privacy terms that apply in conjunction with this general policy.

  1. Information We Collect
  2. Personal Information

We collect personal information only when voluntarily provided, such as when creating accounts, submitting forms, or contacting us. This may include:

  • Name
  • Email address
  • Phone number
  • Company/organization name
  • Login credentials (email + password)
  • Location details (country, state, city)
  1. Non-Personal Information

Automatically collected via analytics tools (e.g., Google Analytics):

  • IP address
  • Browser/device type
  • Operating system
  • Referring URLs
  • General usage statistics
  1. Platform-Specific Data

Ad96 CMS Player

We collect and process:

  • User account details (admin, manager, operator)
  • Advertising campaign metadata (media files, schedules, performance stats)
  • Device identifiers (for connected screens and TV apps)

This data is used only to manage and deliver ad campaigns through the CMS platform.

Demokrito TMS

We may collect media uploads (photos/videos) as proof of task completion. These remain secure and accessible only by authorized users in the client organization.

AI Models (Survey XML, Data Validation, Future AI Tools)

We may collect:

  • Survey documentation (Word, Excel, etc.)
  • Data maps and validation files
  • XML outputs generated by our model(s)
  • Respondent data (only when clients request validation/reporting)

All such data is handled with purpose limitation: it is used only for contracted services and never for AI model training.

  1. How We Use Information

Your information is used strictly for:

  • Operating and maintaining platforms
  • Responding to support requests
  • Processing payments (if applicable)
  • Monitoring service functionality and ensuring security
  • Sending service-related notifications
  • Improving user experience

We do not use client or respondent data to train or improve our AI models.

  1. Cookies & Tracking

Cookies are used to enhance user experience. By using our services, you consent to the use of cookies in line with this policy.

  1. Sharing of Information

We do not sell or rent personal information. Data may be shared only with trusted providers (e.g., AWS, analytics services) who are bound to maintain confidentiality and security.

  1. Payments & Refunds

When applicable, payments are processed securely. Refunds are governed by the specific platform’s refund policy.

  1. Data Security

We maintain strict safeguards across all services, including:

  • Secure hosting on AWS (SOC 2, ISO 27001, GDPR-compliant)
  • Encryption: HTTPS/TLS in transit; AES-256 at rest
  • Access Control: Role-Based Access (RBAC) + Multi-Factor Authentication (MFA)
  • Data Minimization: Anonymization/pseudonymization where possible
  • Audit & Monitoring: Logging and real-time monitoring of access
  • Incident Response: Clear protocols with client notifications in case of breach
  1. Platform- & AI-Specific Privacy Commitments
  2. Ad96 CMS Player
  • Data collected relates to CRM, media scheduling, and device management.
  • Used exclusively for delivering and managing advertising campaigns.
  • Not shared with third parties beyond what’s required for system operation.
  1. Demokrito TMS
  • Data collected (e.g., task-related media) is used solely to track, validate, and report task performance.
  • Access is restricted to authorized users within the client’s organization.
  1. Demokrito AI Models (Survey XML, Data Validation, Future Models)
  • Commitment: All client and respondent data remains confidential.
  • Limited Purpose: Used only for survey scripting, validation, and delivery.
  • AI Training Exclusion: Data is never used to train or enhance AI models.
  • Maintenance: AI updates rely solely on proprietary/internal datasets.
  1. Your Rights

You may request access, correction, or deletion of your data at any time.

  1. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of services after updates implies acceptance.

  1. Contact Us

For questions, privacy concerns, or data access requests:
📧 privacy@demokrito.com